About AnswerLink of Kansas

AnswerLink of Kansas began in the mid 1960’s.Our history starts in September 1996 with the purchase of the operation by myself and my wife, LuAnne.

At that time the business assets consisted of 100 local customers within the county plus 5 or 6 Crime Stopper phone numbers.  We started in a rented office space using about 500 square feet with 5 workstations.  Our total employment consisted of 2 managers, one of which was our daughter Kathleen and 5 employees for 24 hour service. We were logging about 10,000 calls a month.

About 6 months later we incorporated the answering service with our existing ServiceMaster Distributorship in our own remodeled offices.  As our business grew in early 2006 we connected our former lawn care building, bringing our total office space to 2500 feet.

In 2000 we brought Tim, our youngest son, into the business with his technical knowledge.  Leslie, his wife, joined in 2002 to help with employee management and sales. Around the same time, Melissa, wife of our oldest son, Patrick, started working with us part time. The business was growing steadily and the next year Melissa joined our team full time.

In 2010 Patrick joined the business and in 2012 his responsibility became to guide the complete remodeling of our present location.

Under LuAnne’s guidance our business has really grown.  In 2012 we remodeled and moved to our new location in the center of downtown Hutchinson. We have grown from our original building space of 1,000 sq. ft. to a facility of over 8,200 sq. ft. and have 35 full time employees.  We take in excess of 75,000 calls a month now, from approximately 800 different locations across North America.

We’d love to add you to the family as our newest customer. Contact us today to find out how we can help you!

David Cowles